Consulting engagements
Most K.R.E.S.T consulting work is expected to be scoped around specific mandates, timelines, and deliverables. Because of the custom nature of consulting work, refunds are generally reviewed case by case.
Policy
Refund and cancellation policy
This page sets a practical expectation for how K.R.E.S.T approaches refunds, cancellations, and paid engagement changes.
Discovery and proposal stage
Initial website inquiries and discovery conversations do not create a paid engagement by themselves. Any paid work should be governed by a separate scope, agreement, or proposal.
Cancellations
If a client needs to pause or cancel a confirmed engagement, the outcome may depend on the work already reserved, delivered, or committed. K.R.E.S.T may review the matter in good faith based on the actual stage of work.
Digital and platform services
For digital build, content-system, or platform-related work, payment and cancellation handling should be clarified in the specific engagement terms because timelines, approvals, and implementation stages vary.
Contact for clarification
If you need clarification on a proposal, payment stage, or cancellation request, contact K.R.E.S.T directly through the public business email channels.